Airtel Nigeria -Graduate Career Opportunities 2020

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-center of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. Airtel Nigeria product offerings include 2G, 3G, and 4G wireless services, mobile commerce, and enterprise services.

career opportunities

Job Title: Retail Showroom Manager, West Region

Location: Oyo, Nigeria

Job Summary

  • Implement and Monitor Service Delivery strategy in the assigned showroom to ensure that Customer base within this territory enjoys remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree.
  • Good Knowledge of customer administrative systems- REMEDY, TABS, MINSAT, EXCEL, etc
  • Minimum of 2 years of work experience in a Customer Service environment.
  • Good understanding of business processes
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
Interested and qualified candidates should:

Click here to apply

Job Title: Retail Showroom Manager, South Region

Location: Delta, Nigeria

Job Summary

  • Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree.
  • Good understanding of businesses processes
  • Minimum of 2 years of work experience in a Customer Service environment.
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
  • Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL, etc.
Interested and qualified candidates should:

Click here to apply

Job Title: Area Sales Manager

Location: North Regions – Nigeria

Job Description

  • Airtel Nigeria is looking for a suitable candidate as Area Sales Managers in various Northern locations to maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies

Other job objectives include the following:

  • To achieve recharge sales target within state/area – To ensure adequate availability of all recharge denominations in sub-CP and retail points
  • To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers
  • Constantly identify opportunities for driving activation and recharge sales within the territory.
  • Ensure the full-fledged achievement of Gross Adds targets by driving market initiatives in the assigned area.
  • KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
  • Decrement – Implementation of customer-driven activities (product launches, town storms, etc) in the assigned area
  • Drive voice and data business performance by the implementation of revenue-generating activities and initiatives in assigned territory.
  • Channel branding and visibility
  • Distribution Infrastructure – To identify and recruit suitable sub-channel partners in
  • territory for effective product re-distribution.
  • BTS Management – Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.
  • Industry Awareness/Competition Intelligence – To effectively report competitive activities within assigned territory and implement adequate counter initiatives.
  • To immediately address or escalate any unusual competitor activity and sale support that may be a threat to the performance of the business.

Skills and Knowledge

  • Bachelors in Social Sciences, Marketing, Business Management, Engineering or Computer Science
  • Master’s in business administration or management will be an advantage
  • 3-5+ years of commercial/ business management experience
  • 1 – 2 years of relevant experience in Airtel products
Interested and qualified candidates should:

Click here to apply

Job Title: Retail Showroom Manager, North Region

Location: Sokoto, Nigeria

Job Summary

  • Implement and Monitor Service Delivery strategy in the assigned showroom to ensure that Customer base within this territory enjoys remarkable positive in-store experience at all contacts with complete query resolution.

Requirements

  • A Bachelor’s degree
  • Minimum of 2 years of work experience in a Customer Service environment.
  • Good understanding of business processes
  • Ability to work with minimal supervision
  • Good analytic, report writing and problem-solving skills
  • Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL, etc.

Interested and qualified candidates should:

Click here to apply

Job Title: Area Sales Manager

Locations: Lagos, West and South Region

Purpose of the Job

  • To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.

Roles and Responsibilities

  • Ensure appropriate and effective outlet branding is carried out in line with the “look of success” within the territory.
  • Identify visibility opportunities for Airtel brand within the territory.
  • To ensure ITP increases and gives impetus to iCMS and iRMS
  • Effective management of POS stock in the warehouse to avoid damage, wastage, and obsolete materials.
  • Train Market Developers on POS deployment in line with “look of success”.
  • Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in the assigned area.
  • Effective management of direct activation teams and monitoring of CP bus activation activities.
  • KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
  • Other initiatives to increase GAD including new site launch
  • Ensure activation of Quality GADs in the assigned area.
  • Develop and implement activities that will increase SONA in the assigned area.

Skills and Qualifications

  • Bachelors in Social Sciences, Marketing, Business Management, Engineering or Computer Science
  • Master’s in business administration or management will be an advantage
  • Project management qualification will be an advantage
  • 3+ years of commercial/ business management experience
  • Team leadership experience
  • 1 -2 years of relevant experience in Airtel products
  • Computer literacy
  • Sales knowledge
  • Product/ Service development
  • Product/ Service management
  • Interpersonal skills
  • Customer orientation
Interested and qualified candidates should:

Click here to apply

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